Frequently Asked Questions

The following answers some of the more common queries from investors. However, if you cannot find your question here or need any further clarification, then please contact us.

VALUE PROPOSITION

Why should I choose Eagle Ridge as my Investment Advisor?

At Eagle Ridge, we practice a client-centered, research-driven business model. We have a fiduciary responsibility to all of our clients, and emphasize the individual requirements of each. Our ongoing communication with you ensures that we maintain that focus, in growing and protecting your assets.

ACCOUNTS

What types of accounts does Eagle Ridge currently support?

Eagle Ridge manages individual, joint-tenant, IRAs, 401(k)s, Defined-Benefit Plans, Endowments, and Trusts. Eagle Ridge can manage any separate account maintained by a qualified custodian.

What is the minimum amount required to invest on Eagle Ridge?

Eagle Ridge prefers to manage account relationships which total over $1 million.

Where is my money held?

Eagle Ridge uses a number of respected banks and brokerage firms as custodians to hold its clients’ assets. Brokers include: Fidelity, TD Ameritrade and Charles Schwab. Banks include: US Bank, M&T/Wilmington Trust, and BNY Mellon.

How many clients do you have?

We manage 350+ client relationships including individuals, family groups, charitable foundations, corporations and retirement accounts. We are able to fulfill the various investment requirements of our clients due to the close relationship we have with each of them. In fact, a number of our clients have been with us for decades and span generations.

BROKERAGE ACCOUNT TRANSFERS

Can I transfer an existing account to Eagle Ridge?

Yes, we accept existing accounts and in-kind transfers of securities. Existing positions will be managed tax efficiently and there are no whole-sale liquidations of existing accounts.

Do I need to sell any securities before I transfer my account to Eagle Ridge?

It depends. Most individual securities can be transferred in kind, however, annuity and other proprietary products need to be liquidated since none of our custodians can hold these assets.

Can I roll over a 401(k) into an IRA?

Eagle Ridge acknowledges that it is a “fiduciary” with respect to client assets, and as long as the assets are able to be rolled into an IRA, Eagle Ridge can help with this process.

FEES

How much does Eagle Ridge charge for its service?

Our standard schedule of fees calls for a management fee of 1% on the first $5 million. This rate is discounted for amounts above this level.

What kind of trading commissions will I incur with an Eagle Ridge account?

The brokers we custody with charge commission rates from $0 to $13 for most trades. For bank custodied assets, brokerage charges range from $0.01 to $0.04 per share.

Are there custodial fees associated with accounts?

The brokers do not charge a custodial fee, but the banks charge a custodial fee from 0.05% to 0.10% per year.

How are fees calculated and billed?

Fees are calculated based on asset values at the end of each calendar quarter. The annual fee is split into four quarterly invoices, either automatically withdrawn from your account or billed directly to you.

Does Eagle Ridge charge commissions?

Eagle Ridge is only compensated through management fees that it directly charges to its clients. The firm is not paid by transactional commissions or by selling any investment products.

FUNDING

How do I fund my account?

Accounts can be funded by depositing money into newly established accounts or transferring securities from an existing account or accounts.

GENERAL QUESTIONS

Will I be able to access information about my investment portfolio?

Our investment professionals are readily available should you wish to discuss any aspect of your account. Additionally, our client service personnel can assist you with your day-to-day queries. We also provide you with a quarterly performance review which analyzes the progress of your account. Finally, you will receive monthly statements and have online access to all of your accounts through the bank or custodian where your assets are held.

What is an ETF?

An ETF is an Exchange Traded Fund that consists of a basket of securities. Similar to a stock, its price changes throughout the day.

What is your historical performance?

Please contact us for a performance presentation.

How does Eagle Ridge protect the assets in my account?

Eagle Ridge only uses qualified custodians to hold client assets. Bank assets are segregated and brokerage accounts rely on SIPC, which is insurance coverage required by broker/dealers.

Why do my allocations among asset classes remain the same independent of amount invested?

Asset allocations are the greatest determinant of long-term investment returns. Eagle Ridge wants all of its clients to assume an optimal amount of risk that will provide superior long term returns. However, the managers do not want clients to invest so aggressively that market volatility would cause them to become overly conservative at the wrong time.

TAXES

Does Eagle Ridge help clients report taxes?

No, but the firm does help clients track capital gains so that clients are able to estimate their tax liabilities.

Where can I get my tax documents?

The custodians provide official tax records such as Form 1099s.

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